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Some customer feedback this error about Clone SDconnect compact 4 Multiplexer, when connect the vehicle, supply the power, SDconnect C4 machine appear "Device not in use" error. how to fix it ? here, vipprogrammer.com sharing Problem, Symptom/Attempt and Solution of SDconnect C4 "Device not in use" error. SDconnect compact 4 Multiplexer is new Dealer Level Automotive Diagnostic Scan Tool for Mercedes-Benz

2015.05 latest DAS Xentry program Pre-installed on 2.5" SATA SSD HDD

Problem:

Connect the SDconnect compact 4 Multiplexer to laptop running XP by using the external software HDD with VMware player, the multiplexer displaying “Device not in use” error message.

Symptom/Attempt:

China clone SDconnect compact 4 Multiplexer main unit green light illuminated. When try to connect the SDconnect C4 to laptop with diagnostic cable, there was no connection. The SD card slot was empty. When connect through wireless communication, no WLAN on the external software HDD.

The "Device not in use" error may due to the following three reasons:

1 The link between the SDconnect C4 diagnosis multiplexer and the diagnostic socket is interrupted.

2 The link between the SDconnect C4 diagnosis multiplexer and the diagnostic unit is interrupted

3 The voltage supply at the diagnostic socket (circuit 30 and (or) circuit 32) is faulty

Please seek help to Vipprogrammer.com technical support. The commom reason is on account of the third reason.

Solution:

Because SDconnect C4 is using static IP address to carry out wireless diagnosis, so users please reset the IP address in Windows XP network connection.

Result:

The SD icon showed number 5 with an open padlock. Xentry DAS software worked well immediately. Go so far as to multiplexer took me more time to display nice.